Help Center
Find answers to common questions and get support for using Kindly.
Getting Started
How do I create an account?
Click on the "Sign Up" button and follow the simple registration process. You'll need a valid email address and phone number.
How do I post a listing?
Navigate to "Post Listing" from the main menu, fill in the details about your item, add photos, and publish your listing.
How do I browse items?
Use the "Browse Listings" page to search by category, location, or keywords to find items you're interested in.
Account & Profile
How do I update my profile?
Go to your profile page and click "Edit Profile" to update your information, profile picture, and preferences.
Can I change my email address?
Yes, you can update your email address from your profile settings. You'll need to verify the new email address.
How do I reset my password?
Click "Forgot Password" on the login page and follow the instructions sent to your email.
Listings & Exchanges
How do I edit my listing?
Go to your profile, click "My Listings", select the listing you want to edit, and click the edit button.
How do I mark an item as taken?
Once you've successfully exchanged an item, you can mark it as "Completed" from your listings page.
What if I want to remove my listing?
You can delete your listing at any time from your "My Listings" page. The item will be removed immediately.
Safety & Trust
How do I report an issue?
If you encounter any problems or suspicious activity, contact our support team at kindlyfyp@gmail.com immediately.
Is my information safe?
Yes, we take your privacy seriously. All personal information is encrypted and protected according to our Privacy Policy.
What safety measures are in place?
We verify user accounts, monitor platform activity, and have a zero-tolerance policy for inappropriate behavior.
Still Need Help?
Can't find what you're looking for? Our support team is here to help you.